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Baggage Services System Modules
Home Missing Baggage Unclaimed Baggage Damaged or Pilfered Matching Search & Update Report Settlement Adminstrator
 

Damaged or Pilfered Module

     

When a passenger came with a damaged baggage , a DPR file should be created using this page

This file contains several information like

1-Passenger details

2-Flight details

3-Baggage details

4-If the passenger hold the tag number then the file is official and should be settled if the baggage wasn't found within 45 days otherwise the file would be a courtesy one and it is up to the airline to settle it or not .

5-Damage Picture

6-Additional information

 

 

 

 

 

Damage Type

Pressing on this icon showing a window where the damage type can be specified like the damage location, item and wither it is minor or major