Damaged or Pilfered Module
When a passenger came with a damaged baggage , a DPR file should be created using this page
This file contains several information like
1-Passenger details
2-Flight details
3-Baggage details
4-If the passenger hold the tag number then the file is official and should be settled if the baggage wasn't found within 45 days otherwise the file would be a courtesy one and it is up to the airline to settle it or not .
5-Damage Picture
6-Additional information
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